Customer Testimonials from Spokane
Trusted Auto Care in Spokane:
Hear From Our Customers
When your car needs service, you want a shop that listens, explains, and delivers. At Simmonson Automotive in Spokane, our team is proud of the work we do and the relationships we build. These customer testimonials speak to our commitment to quality, honesty, and reliability. Whether you drive a family sedan, a luxury SUV, or a classic ride, our goal is the same: keep you safe on the road with service you can trust.
What Sets Simmonson Automotive Apart?
At Simmonson Automotive, we do more than fix cars; we treat every vehicle with the care and attention it deserves. Our services include routine maintenance (oil changes, brakes, tires), advanced diagnostics, engine repairs, and transmission work. Every job comes with clear, upfront communication, starting with a full explanation in everyday language. You’ll know what your car needs, why it needs it, and how much it will cost, before we begin work. Our mission is to provide excellent service and build lasting relationships with drivers across Spokane.
The Benefits of Choosing Us
Our goal is to give peace of mind: whether you’re commuting, traveling, or driving the kids to school, our work keeps your car dependable.
When you bring your vehicle to Simmonson Automotive, you’re choosing a team that delivers:
- Clear communication – We explain repairs and maintenance using layman’s terms so you understand what’s going on.
- High-quality workmanship – From basic tune-ups to complex repairs, our technicians do the job right the first time.
- Competitive pricing – We offer fair, honest quotes, with no surprise fees or hidden extras.
- Dependable service – Our clients return year after year, and we believe that says a lot about our work.
- Transparency and honesty – We believe in upfront advice, even if it means advising against a service.
- Consistent support – We’re here to help you keep your car safe and reliable for years, not just for today.
Why Spokane Drivers Trust Simmonson Automotive?
Experience and integrity matter when you’re trusting someone with your vehicle. At Simmonson Automotive:
- Our technicians are trained, certified, and experienced across a wide range of makes and models, our specialization lies in European vehicles.
- We back our work, so if anything isn’t right, we’ll fix it promptly.
- We value long-term relationships: many of our customers have been with us for years and refer their friends every chance they get.
- We stay current with car technology, diagnostic tools, and manufacturer recommendations to give the best advice for your vehicle.
- We’re local, family-owned, and community-centered, serving Spokane drivers with the kind of care and concern we’d want for our own families.
Real Customer Testimonials in Spokane
Here’s what Spokane drivers have shared about their experiences:
“Sam is very nice and professional. Explains things in layman’s terms. Donny does the work…and does a very good job. Have used this business for several of our vehicles, and they have never disappointed us. Will continue to use and recommend them. Sam & Donny, you guys rock!!”
– Laraine M.
“A good value, competitive pricing. Honest and upfront communication about my car. I look forward to future business with Simmonson.”
– Susan “Fancy ” G.
“The best care my Audi Q5 has ever had! The quality of service and the competence of the staff… I trust Simmonson with all future car care!”
– Timmy C.
“None better. Excellent communication, excellent care, excellent customer service. Top Gun in the Tri Cities.”
– Gordon D.
Frequently Asked Questions
Do you explain repairs in non-technical terms?
Yes. We make sure you understand why work is needed, what it does, and how much it costs.
How do your prices compare?
We’re committed to fair, market-based pricing. We’ll always give you a clear, written estimate before work begins.
Do you offer warranties on your work?
Yes. Most repairs come with a parts and labor warranty, usually 12 months/12,000 miles. Let us know if you’d like details.
Do you provide estimates before doing any work?
Always. You’ll get a complete estimate that lists recommended services and costs before we proceed.
How often should I bring my car in for service?
We recommend following your owner’s manual, typically every 5,000–7,500 miles for oil changes, and regular checks on brakes, belts, fluids, and tires.
What if I need help after hours?
Call or text us at our business number. We’ll handle roadside issues or urgent concerns as quickly as possible.
Ready to Experience Service Spokane Customers Are Talking About?
At Simmonson Automotive, our business grows by doing a great job every time. If you’re looking for honest communication, skilled workmanship, and fair prices, schedule your appointment today. Call or book online, and find out why our customers are happy to say, “They rock!”